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Kaiser Permanente

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34 complaints

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Kaiser Permanente social reviews and reports. Join community by posting your own comments or complaints.

The company was started by Sidney R. Garfield as a small hospital, located not far away from a small town called Desert Center. At the present time the company is one of the most recognized health institutions in the country. It offers a wide range of health plans, provides member discount programs.

Kaiser Permanente also offers pharmacy and appointment center services online. The company operates in states of South and North Carolina, Colorado, Georgia, Hawaii, Maryland, Virginia, Washington, and Ohio. On the web site of the company the customers may look up prescription and nonprescription drugs, herbs, vitamins, and other dietary supplements, as well as the instructions on how to use them, interactions, side effects, and more. Please try to contact Kaiser Permanente Customer Service directly prior to posting any complaints on this site.

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Kaiser Permanente Complaints & Reviews

Kaiser Permanente Reviews

8thGener...
Kaiser Permanente - Kaiser Poor Service

My wife and I have had different HMOs and PPOs during our three decades of marriage and working. Bar none Kaiser Permanente has been the absolute worst. Incompetence, inferior Doct...

#289988
Jan 18, 2012
49

Regularc...
Kaiser Permanente - KAISER SUCKS!

Don't get Kaiser! We just switched to Kaiser HMO 2012, regret it! My wife need to see a an OBGYN doctor, went to the office waited for 3 hours and was unable to get a refferal ...

#285989
Jan 03, 2012
163

Hmeixueiro
Kaiser Permanente bad policy

On December 14, I took my eleven year old son to the Kaiser Permanente hospital in Downey so he can get an MRI. The tech did not allow me to be behind the glass during the procedur...

#281677
Dec 14, 2011
161

Youknoww...
Kaiser Permanente - Unprofessionalism @ Kaiser Pharmacy Westminster, Colorado

I have had several bad experiences with one crude and loud pharmacy tech. at this facility. The last time I was in, she approached another tech. about 3 feet away from me a...

#278237
Nov 30, 2011
220

Fmeone123
Kaiser Permanente - KAISER NEED TO BE SHUT DOWN!!!! BAD PRACTICE

I WENT BLIND BECAUSE OF KAISER DOCTORS DIDN'T DIAGNOSE ME RIGHT!!! WAS TOLD I HAD PINK EYE AND TO GO HOME AND REST AND USE EYE DROPS... I HAD ANOTHER INFECTION IN MY EYE AND WE...

#277343
Nov 26, 2011
286

Nancylt723
Kaiser Permanente - Don't Listen

Have a lump in my breast. Referred to general surgery in Kensington, Md. When I made the appt. I said, "hey, my mammagrams (don't get me started on how hard it was to get on a sc...

#275648
Nov 17, 2011
220

Stitch29...
Kaiser Permanente - I hate kaiser now!

Me and my family have been going to kaiser wateridge in los angeles for about three months treating with a psych. How to handle the kids they don't listen to use qt all always rude...

#264076
Sep 25, 2011
356

Jenellep...
Kaiser Permanente - Kaiser doesnt care

My wife went to see the infertility department where the nurses are all so rude. The doctor asked us to call on the first day of her menstrual cycle and she called but it was a Sat...

#260661
Sep 08, 2011
286

Anonymous
Kaiser Permanente - Sick and going ballistic...Kaiser doesn't care.

Kaiser hospital provides such poor service that I am convinced that Kaiser rather see their patients die as opposed to providing even passable service. I had to take today off of ...

#259555
Sep 02, 2011
376

Anonymous
Kaiser Permanente sucks

I was trying to schedule the appointment to see the doctor for my cholestrol check up. They screwd up my appointment. When you call to make appointment they will send the messages ...

#258763
Aug 30, 2011
414

LaurieRa...
Kaiser Permanente - Unreal Patient Services

Went to Kaiser Permanente In Victorville, Ca High Desert to have my Important Prescription Refilled, Checked in & was told It would take 15 Minutes to fill it & look for my name on...

#257292
Aug 23, 2011
247

Anonymous
Kaiser Permanente - Lied about the cost of treatment.

I went to Kaiser Permanente for my annual "free" preventative exam and had a mammogram, a few weeks later I was told I should go and have another one as they could not read it ri...

#256263
Aug 18, 2011
346

Permiant...
Kaiser Permanente - Kaiser Permenente does not help problems only adds more

Kaiser Permenente Has terrible service it took them too many yrs to diagnose me with pcos despite having skin tags and acanthosis visable and not having a period for 2 yrs im only ...

#255091
Aug 12, 2011
437

Mjulia
Kaiser Permanente - Kaiser punishes my daughter for being mentally ill

I can't contact Kaiser because I don't have a member number. I've tried locating any place to contact them.My daughter is a former drug addict and now has p...

#250068
Jul 20, 2011
466

Anonymous
Kaiser Permanente Makes Us Wait 10 days for cancer report

I am very disappointed with Kaiser. The first urine sample of my husband's was tested for atypical cells, but the sample was "cancelled" after 7 days of waiting -- "cancelled" ...

#247705
Jul 08, 2011
328

Why me
Kaiser Permanente - Kaiser perm. appts never available

Was given a ref. from a provider for gastrointerologist appt was told to call back in 48 hrs Doctor has not reviewed file called back in 48 hrs Doctor still has not reviewed file f...

#237494
May 13, 2011
420

Anonymous
Kaiser Permanente

If you have a high deductible plan, as I do, Kaiser charges top dollar for prescription drugs and medical services until you reach your deductible. The markup they charge is redicu...

#225781
Mar 09, 2011
259

Hyperbol...
Kaiser Permanente - Why Kaiser Sucks

Kaiser is ... awful. I have not been able to get appointments and, when I have, the doctors are condescending and, from what I've experienced, not terribly competent. You may thi...

#224387
Mar 01, 2011
857

Anonymous
Kaiser Permanente - 60 days later to charge me

Kaiser in Honolulu decided to charge me for an X-ray 60 days after the fact. The invoice was for a small fee that is not the issue. What upsets me is the principle. The day i asked...

#223192
Feb 23, 2011
367

Llfsmith
Kaiser Permanente: How Dare You Have a Happy Pregnancy Ad

I was just denied by Kaiser Permanente for being pregnant. Apparently, the result of being in-between insurance policies that you can afford but do to pure circumstance, are not co...

#207272
Nov 15, 2010
725

Hopefulr...
Kaiser Permanente Insurance Refuses To Pay Despite Contract Stating Otherwise

My mother has been a federal employee (with the United States Post Office) for over ten years. She has Kaiser Permanente insurance and only has a set time of year during which she ...

#191030
Jul 24, 2010
1133

Kaiserem...
Kaiser Permanente - Administrative Incompetence At Woodland Hills Kaiser

I have been a Kaiser Employee at Woodland Hills for many years. The one thing you can count on is incompetency. They have too many chiefs in the kitchen making alot of money. I ...

#190279
Jul 20, 2010
1073

Soto.ash...
Kaiser Permanente - Worst doctors, nurses, and customer service I'v ever came across!

If anyone finds a kaiser hospital that they are pleased with I would love to know where it's located. I've been going to kaiser for years. I've had a horrible condition on my skin ...

#189564
Jul 15, 2010
1089

Mdbeason
Kaiser Permanente - Kaiser changed my life, & not in a good way

I do not have the energy to write all the gory details, but I will briefly outline what is so scary about Kaiser. 1. I had a history of uterine cancer but Kaiser Colorado on...

#185513
Jun 11, 2010
831

Mdbeason
Kaiser Permanente - Kaiser changed my life, & not in a good way

To the person who indicated Kaier "might" be ok for small cuts & bruises & generally healthy people, I also thought the same until my step son needed to get a cough checked out. "H...

#185511
Jun 11, 2010
483

SCPMG
Kaiser Permanente Can be Detrimental to Your Health

Word to the wise....If you have any type of illness that requires long-term care and management please avoid Kaiser Permanente(SCPMG). Most consumers do not fully un...

#180692
May 03, 2010
1107

Gdzoo
Kaiser Permanente put someone else's children's info in my newborn's medical record

Kaiser Permanente Sunset(new hospital) put another woman's newborn children's information in my newborn's medical record,which by the way is permanenet(can you believe ...

#171433
Feb 16, 2010
978

Pauledwd
Kaiser Permanente worst customer service

I've been calling Kaiser customer service 866-238-2808 almost everyday for a week now to cancel my moms insurance policy and its bean a real pain. First of all most customer se...

#166484
Jan 04, 2010
1735

Kaiserem...
Kaiser Permanente - Incompetent Administritive Management At Woodland Hills, CA

Someone needs to check out assistant evening/night administrator-Betsy Diep. She lies and makes numerous attempts to intimidate the emergency room staff. Despite numerous complaint...

#142872
Dec 19, 2008
2069

Jacki2329
Kaiser Permanente - Kaiser want give copy of rx

My kaiser insurance expired last week. I called today to get a "written" copy of my rx, (blood pressure Med.) which dosn't expire untill 12-08. I was told that ...

#139467
Oct 15, 2008
727
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