• Sep 06
  • Hospitals, Clinics and Medical Centers, Doctors
  • Health Plan
  • 99
  • REVIEW RATING 4/5

Kaiser Permanente is terribly organized, cares little for customer satisfaction, and appears to want to take money from those who cannot afford better health plans. So much for "non-profit". Back in March, I submitted a request for a health plan to start May 1st. I mailed the check in early April, and Kaiser Permanente cashed it on the 8th. I never received an enrollment package, so I called at... Read more

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  • Aug 29
  • Hospitals, Clinics and Medical Centers, Doctors
  • Oakland, California
  • Psychiatry
  • 102
  • REVIEW RATING 4/5

Having been treated for depression, anxiety, and sleeplessness utilizing a roulette wheel style of psych pharmaceutical experimentation over the course of a decade has proven to be a crushing experience for this KP member. The matter has finally brought this KP member to the brink of financial ruin and in the throes of an insurmountable and exasperated mental health state toward which KP in No CA... Read more

Was this review helpful? 1 0

  • Aug 13
  • Hospitals, Clinics and Medical Centers, Doctors
  • Dirty Hospital
  • 165
  • REVIEW RATING 5/5

Been on kasier my whole life and in the last two years things have gotten bad. Long waits at every office visit and pharmacy pick up no matter if they are busy or not. Need to see a specialist? Get ready for the earliest appointment to be at least a month out. Want a certain day and time? Be ready for 6 weeks. Late to an appointment because of long check in lines and broken elevators (at the... Read more

Was this review helpful? 4 1

  • Aug 04
  • Hospitals, Clinics and Medical Centers, Doctors
  • San Marcos, California
  • Urgent Care Appointment
  • 2
  • 2
  • 125
  • REVIEW RATING 4/5

I don't get this insurance or network at all, I literally pay thousands a year for the top Kaiser policy and after suffering a week and half I still can't get an URGENT care appointment? They just say "oh we are busy" How is this Urgent care, at this point it's NO care. I'm forced now to shell out of pocket to see a budget CVS min Clinic doctor to simply get a z pack for my sinus infection.... Read more

Was this review helpful? 2 0

  • Jul 29
  • Hospitals, Clinics and Medical Centers, Doctors
  • Jonesboro, Georgia
  • Cancer Patient Treatment
  • 1
  • 1
  • 142
  • REVIEW RATING 5/5

I am a former cancer patient who has been turned away from being able to see my ENT after two visits to the ER. I was told my insurance was cancelled but never received any correspondence from Kaiser. I'm in my second year of remission but I still need scans, constant checkups and blood work. I have called several...several times to pay whatever premium is required but they will not take the... Read more

Was this review helpful? 3 0

The last two times I have called to see if the prescription was ready the person answering the phone was curt and rude. This happened a month apart. I am a polite person and their bad manners make me want to switch care providers. I'm afraid to complain and make it worse for myself. Add comment

Kaisers billing system is a black hole they have 3 months from the time of service to bill no way of knowing what you have paid towards previous so how can u be sure they arent double billing you? Add comment

Kelly j Heimer in El Cajon placed false information in my medical record. She is a liar and a fraud. She was also a part of the patient harassment that led to me being sexually assaulted by a kaiser doctor. Add comment

  • Jul 15
  • Hospitals, Clinics and Medical Centers, Doctors
  • Client Harassment
  • 1
  • 1
  • 100
  • REVIEW RATING 4/5

Kaiser placed the blame on me for my trauma at the Bostonia location in El Cajon. They harassed me, gaslighted me and lied in my medical record. I was also sexually assaulted by Dr. Yvonne Grochowski during the harassment. Read more

Was this review helpful? 2 0

Went there with spinal stenosis and fracture mid back was prescribed tylonol , they dont care I am in pain Add comment

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