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  • Customers like
    • Doctor3
    • Fulfilled prescription1
  • Customers don't like
    • No good answers4
    • Rising costs and bad service4
    • Wrong advise3

  • Apr 10
  • Hospitals, Clinics and Medical Centers, Doctors
  • Leesburg, Virginia
  • Positive Experience
  • 41
  • REVIEW RATING 4/5

I wish to thank Dr EDGARD A SEGURA for his kindness and wisdom for all my visits. My last visit in regard to my chest pain was so thoroughly examined and so knowledgeable advice was given that I was instantly at ease. Under Dr EDGARD A SEGURA'S care, I feel so much better that I think it's time to give credit where it is due. Competent, sensitive & knowledgeable physicians like Dr EDGARD A... Read more

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  • Apr 07
  • Hospitals, Clinics and Medical Centers, Doctors
  • Oregon, United States
  • Adhd Treatment
  • 61
  • REVIEW RATING 4/5

I Went online to look up reports just like this because I just got completely screwed by dr at kaiser and she did it in a sneaky way.I'm a pain patient &have pretty bad a.d.d (very foggy Brain).well, I am to take a urine test every so often and have for 5years here.It's their safety precaution.well I had never had issues with a test coming up bad until last year. BUT, Heres the thing, I never... Read more

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  • Apr 02
  • Drug Stores and Drugs
  • Campbell, California
  • Prescription
  • 1
  • 1
  • 95
  • REVIEW RATING 4/5

Went to the pharmacy to pickup my scrip when a lady and her obviously sick children are coughing and running around the place where twice i was physically touched by these sick children. After being annoyed with the situation and waiting over 1/2 an hour to pick up my prescription, i noticed a kaiser employee standing next to the sick family and watching me. So i asked him if its policy to let... Read more

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  • Mar 31
  • Hospitals, Clinics and Medical Centers, Doctors
  • Hillsboro, Oregon
  • Blood Draw
  • 1
  • 1
  • 85
  • REVIEW RATING 5/5

I have been trying to get appropriate medical care since I changed to Kaiser 1/1/15. 1st Dr they assigned me was a total QUACK; I refused that person as my DR and sent complaint that I would not pay for that visit; was billed anyway.. I have serious medical issues that are not being address. Emails to DR go totally unanswered. Have filed 3 Formal complaints; 1 of those I filed 3 times. ... Read more

Was this review helpful? 1 0

  • Mar 31
  • Health Insurance
  • Santa Clara, California
  • Urgent Care
  • 92
  • REVIEW RATING 4/5

Kaiser is a total 'Suck Fest'. I switched to Kaiser in Jan 2015. I have been trying to get two very urgent medical issues taken care of. The 1st 'Dr' (I use the term facetiously!) was a TOTAL Quack. In the end, I laughed in her face and walked out. I started looking for medical help through Kaiser in late Jan; here it is 3/31/15 and I still have not had any medical care and my problems are... Read more

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  • Mar 31
  • Hospitals, Clinics and Medical Centers, Doctors
  • Stockton, California
  • Surgeon
  • 1
  • 1
  • 61
  • REVIEW RATING 3/5

I have had a painful lump in my breast for over a month. I have already had a mass removed from both ***. Breast cancer is very prominent in my family. My primary care referred me to a surgeon. The first surgeon said she would remove the lump but it will look bad. She sent me for a second opinion. The second surgeon says "yes you need surgery but lets wait until after your cycle to see if it... Read more

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  • Mar 27
  • Hospitals, Clinics and Medical Centers, Doctors
  • Exeter, California
  • Back Pain Treatment
  • 77
  • REVIEW RATING 4/5

For 2 weeks ive been having terrible right sided back pain with chills so I went in. I was told it was either shingles or a pulled muscle. Well as time went on I had more pain, didnt ask for more pain meds just an exray, I know my body and something isnt right. Well my current dr is gone so I switched drs to get the results. I said nice to meet you and he says I cant help you , your screwed, you... Read more

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  • Mar 16
  • Drug Stores and Drugs
  • Palmdale, California
  • Pain Medication Prescription
  • 3
  • 3
  • 105
  • REVIEW RATING 5/5

Kaiser is screwing there patience's who are in pain management and who follow the prescription. Kaiser says that they have a policy now that they are cutting every patience back on there pain meds as to many people are taking there life. I've been cut back from 75mcg to 25 mcg and I live in pain 24/7 now and have contacted membership services who won't do *** about it. I have ran into others who... Read more

Was this review helpful? 2 0

  • Mar 08
  • Health Insurance
  • Medical Information Department
  • 47
  • REVIEW RATING 4/5

Medical records department has the worst service! Faxed required forms, followed up a few days later. Confirmed they had been assigned to someone, their policy is they have 10 days. Asked if there was anything I could do to expedite receipt of copies, was told no. Faxed forms on 2/19. As of 3/6, still nothing. Total waste of my time. They don't care at all. Pharmacy, longest wait times... Read more

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  • Mar 06
  • Health Insurance
  • Redwood City, California
  • Health Insurance
  • 51
  • REVIEW RATING 4/5

Kaiser bungled my transition from COBRA to Covered California (California's system for implementing the Affordable Care Act) coverage in 2014, leaving me uninsured and unable to get insurance elsewhere because the open enrollment window closed while I was still trying to get Kaiser to meet its obligations. I gave Kaiser every opportunity to fix it errors and spent many hours trying to work with... Read more

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