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1.7 Based on 109 reviews
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  • Customers like
    • Doctor 4
    • Option i had to suggest was followed 2
    • Fulfilled prescription 1
  • Customers don't like
    • Rising costs and bad service 7
    • Felt unimportant 5
    • No good answers 5

I have had a bad experience for the last three years after removal of a goiter. I cannot sit up for more than 30 minutes before I become disoriented, I have pressure in my ear. They have given me three diagnosis, without all the proper tests, I pay dearly for health insurance, but receive poor quality health care. By November open season, I am done, in the meantime they have collected my money. I have written complaints to no avail, they... Read more

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Kaiser in largo Maryland if ghetto personified, from the shared restrooms, the Ewing room in urgent care, the unqualified quacks (doctors, PA's, receptionist. The first thing staff is trained to do is lie. Kaiser may be less expensive than other insurances but trust, pay the extra expense for better service and care through other providers. Add comment

AWFUL INSURANCE!! 1, you will wait forever for ANYTHING. whether it's waiting to be called back into the room, waiting for the doctor, and ESPECIALLY on the phone. I wait ATLEAST 15 to 20 mins EVERY time i call. It gets to the point where I go ahead and drive up there to speak with them. This last time i called, held for 30 plus minutes so i just hung up. They state "they are short staffed right now" but i've had them for a year and it has... Read more

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I have been with kaiser for just over 1 year I went in with my diagnosis that I had been tested for and diagnosed as having Kaiser will not honor that diagnosis and denies all my referals to pain clinic then when I do finaly get to pain clinic what they want to do gets denied. Kaiser has made me an Invalid by not meeting my care needs. and when I get upset they say my pain is from a mood disorder. even tho I have provided my diagnosis. They get... Read more

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I have been treated by Kaiser for the last 9 years, due to a work injury that left me with permanent damage and came to find out that my personal insurance was billed over 1 million dollars.while somehow the company insurance was only billed $67.000. and this reflected on my settlement amount with the company I worked for and the continuing medical treatment due to the fact that they have only paid for little to no care,so why should they... Read more

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They are very ruff with their patients and it seems and feels like we are just a paycheck for them. We have to wait for ever to get in to see them with our problems and they seem oblivious to our feelings.I went for my female check up and I have never had another woman Doctor be so ruff with me.No compassion. Very depressing.It feels like there are no good doctors any more.And I live in Stafford Va and I have to go to Woodbridge Va or... Read more

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Got Kaiser through connect for health Colorado at the beginning of 2016. It is by far the most incompetent care I have ever received. I ended in the ER on January 17th due to extreme lightheadedness almost blacking out, nausea and extreme fatigue. The ER doctor gave me a diagnosis of dehydration and sent me home. I then followed up with an after ER visit care with my primary facility. They ran a few tests and sent me home despite having... Read more

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Kaiser misdiagnosed my diabetes and tested me for cancer. Now they are messing with my migraine pills that go back 15 years from car accident. Why make me stop now? I was in ICU last year & they were going to give me wrong dosage of epileptic pills but I was awake enough to stop them. TERRIBLE is Kaiser & most of their doctors. You are easily just a # to them. Add comment

To whom it may concern: For the past 3 years I have been trying to fix my online kaiser page. I have changed my password more then I want to count. Today March 3 2016, I had a very helpful person work with me for one and a half hours to to fix this problem. Two years before that I was told that Kaiser was going through a change, and every since I have had nothing but trouble, I need this rectified, and NOW1!!! I can't take this anymore, I as... Read more

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I called the advice nurse yesterday, around 4pm. I told her my member number, my phone number, my name, and address. I then proceeded to explain my symptoms to another 3 individuals, and then someone new came on the line and wanted to know my symptoms. At this point, I felt I was getting the royal run around, and whatever they were trying to do, it was NOT helping. Not sure what to do now, as I am very worried about my health -- no thanks to... Read more

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