Contact Kaiser Permanente Customer Service
Kaiser Permanente Phone Numbers and Emails
Toll-Free Number:
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(800) 464-4000
California
Colorado:
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(303) 338-3361
Local
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(844) 639-8657
Sin Costo
Miembros Auto-Financiados:
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(877) 883-6698
Denver, Colorado (Norte), Colorado (Sur)
Kaiser Permanente Email:
Kaiser Permanente Contact Information
Kaiser Permanente Website:
Kaiser Permanente Online Chat:
Corporate Office Address:
Summary of Kaiser Permanente Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Kaiser Permanente Customer Service?
Request for Information Question:
- “Appointment”
- “Checking status of bills”
- “Enrollment question”
Product/ Service Question:
- “My wife has critical health issues, and she cannot seem to get any care at this time. Does my premium cost reflect,the in competence of your health care system?”
- “Get insurance quotes”
Payments and Charges Question:
- “Payment assistance”
- “Billing”
Cards Question:
- “Need new card”
Other Question:
- “Speak to a Kaiser Representative”
- “Check appointment”
- “To find locations”
About
Medical Care, Doctor, Customer Care
Surgery, Hospital Facility, Facility
Pros: Doctor, Website, Some of the nurses are nice, Prices, Pharmacy
Cons: Customer service, Lack of care, Rising costs and bad service, No good answers, Customer care was awful
The company was started by Sidney R. Garfield as a small hospital, located not far away from a small town called Desert Center. At the present time the company is one of the most recognized health institutions in the country. It offers a wide range of health plans, provides member discount programs.
Kaiser Permanente also offers pharmacy and appointment center services online. The company operates in states of South and North Carolina, Colorado, Georgia, Hawaii, Maryland, Virginia, Washington, and Ohio. On the web site of the company the customers may look up prescription and nonprescription drugs, herbs, vitamins, and other dietary supplements, as well as the instructions on how to use them, interactions, side effects, and more.
Kaiser Permanente is ranked 121 out of 1113 in Insurance category
USA
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