Kaiser Permanente Phone Numbers and Emails

Toll-Free Number:

  • (800) 464-4000
    California

Colorado:

  • (303) 338-3361
    Local
  • (844) 639-8657
    Sin Costo

Miembros Auto-Financiados:

  • (877) 883-6698
    Denver, Colorado (Norte), Colorado (Sur)
  • (877) 870-0283
    Denver, Colorado (Norte), Colorado (Sur)

Miembros De Medicare:

  • (800) 443-0815
    California
  • (888) 777-5536
    Columbia, Maryland, Virginia
  • (800) 476-2167
    Denver, Colorado (Sur)
  • (800) 232-4404
    Georgia
  • (800) 805-2739
    Hawaii
  • (877) 221-8221
    Oregon, Washington
  • (888) 901-4600
    Washington

Miembros De Punto De Servicio:

  • (800) 788-0710
    California

Servicio A Los Miembros:

  • (800) 464-4000
    California
  • (800) 788-0616
    California
  • (800) 757-7585
    California
  • (844) 201-5824
    Colorado (Norte)
  • (888) 681-7878
    Colorado (Sur)
  • (303) 338-3800
    Denver
  • (301) 468-6000
    District of Columbia
  • (888) 865-5813
    Georgia
  • (404) 261-2590
    Georgia
  • (808) 432-5955
    Hawaii
  • (844) 837-6884
    Mountain Colorado
  • (800) 813-2000
    Washington

Servicios De Selección De Médico:

  • (855) 208-7221
    Denver, Mountain Colorado, Colorado (Norte), Colorado (Sur)
  • (510) 752-4200

Kaiser Permanente Email:

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Issues fixed by Kaiser Permanente

Issue

Accounts receivable

Resolution

«Nothing was ever heard from Kaiser. No e mail sent me. Nothing. I called the collection agency in LA to see if they still had my account. They said no, that Kaiser had taken it back. No damage to my credit they said. So I called Kaiser and they said my balance was $360.00 not the $405.00 the credit bureau said. Not sure why the difference. So I paid the entire $360.00 to Kaiser over the phone. Case now closed, I think..»

by Ben R Erv

Kaiser Permanente Contact Information

Kaiser Permanente Website:

Kaiser Permanente Online Chat:

Corporate Office Address:

Kaiser Permanente
2715 Naches Ave. SW
Renton, Washington 98057
United States
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Kaiser Permanente Rating Based on 263 Reviews

Rating details

1.7
more details
Customer service
Product or Service Quality
Website
Diversity of Products or Services

Rating stats

Rating trend

Summary of Kaiser Permanente Customer Service Calls

27 TOTAL
CALLS
16:24 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Kaiser Permanente Customer Service?

Request for Information Question:

  • “Appointment”
  • “Checking status of bills”
  • “Enrollment question”

Product/ Service Question:

  • “My wife has critical health issues, and she cannot seem to get any care at this time. Does my premium cost reflect,the in competence of your health care system?”
  • “Get insurance quotes”

Payments and Charges Question:

  • “Payment assistance”
  • “Billing”

Cards Question:

  • “Need new card”

Other Question:

  • “Speak to a Kaiser Representative”
  • “Check appointment”
  • “To find locations”

About

Top Kaiser Permanente Services

Medical Care, Doctor, Customer Care

Top Kaiser Permanente Products

Surgery, Hospital Facility, Facility

Kaiser Permanente Pros and Cons

Pros: Doctor, Website, Some of the nurses are nice, Prices, Pharmacy

Cons: Customer service, Lack of care, Rising costs and bad service, No good answers, Customer care was awful

Summary

The company was started by Sidney R. Garfield as a small hospital, located not far away from a small town called Desert Center. At the present time the company is one of the most recognized health institutions in the country. It offers a wide range of health plans, provides member discount programs.

Kaiser Permanente also offers pharmacy and appointment center services online. The company operates in states of South and North Carolina, Colorado, Georgia, Hawaii, Maryland, Virginia, Washington, and Ohio. On the web site of the company the customers may look up prescription and nonprescription drugs, herbs, vitamins, and other dietary supplements, as well as the instructions on how to use them, interactions, side effects, and more.

Kaiser Permanente reviews and complaints

Kaiser Permanente is ranked 121 out of 1113 in Insurance category

Area Served

USA

Payment Methods

VISA

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