Kaiser Permanente - Forty-seven days to wait for "authorization" for wheelchair!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified ReviewerThis review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
New ReviewerNo changes
Overall, Kaiser has been good to me until now.
I have a degenerative disease, and my primary care and neurologist believe I should have a motorized wheelchair. In addition, I fall frequently and have osteoporosis, meaning a fall could cause me to break a bone, which has already happened.
My physicians sent a request for an econsult on June 16, 2022, to Kaiser's Durable Medical Equipment.
Unfortunately, I learned I need to wait until August 2, forty-seven days, for an evaluation to see if I am eligible for one.
At that time, should I be approved, one can be ordered. Then I have to wait until one is ordered and it has the needed amenities.
In the meantime, I risk falling and feel someone should be accountable should that happen, and I break another bone.
Preferred solution: Deliver product or service ordered.
Kaiser Permanente Pros: Cheap meds.
Kaiser Permanente Cons: There is no accountability, Often deal with substandard providers.
Location: Folsom, California
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content