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2.9
Updated by user Jun 27, 2022

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Original review posted by user Jun 26, 2022

Overall, Kaiser has been good to me until now.

I have a degenerative disease, and my primary care and neurologist believe I should have a motorized wheelchair. In addition, I fall frequently and have osteoporosis, meaning a fall could cause me to break a bone, which has already happened.

My physicians sent a request for an econsult on June 16, 2022, to Kaiser's Durable Medical Equipment.

Unfortunately, I learned I need to wait until August 2, forty-seven days, for an evaluation to see if I am eligible for one.

At that time, should I be approved, one can be ordered. Then I have to wait until one is ordered and it has the needed amenities.

In the meantime, I risk falling and feel someone should be accountable should that happen, and I break another bone.

Preferred solution: Deliver product or service ordered.

Kaiser Permanente Pros: Cheap meds.

Kaiser Permanente Cons: There is no accountability, Often deal with substandard providers.

Location: Folsom, California

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