I'm very surprised reading the Kaiser reviews. I'm not trying to discredit what others are saying, but for me, I've been with Kaiser over 30 years.
It's been only the past 20 years that I have dealt with health issues. Kaiser has the most professional, thoughtful and caring professional people I've ever known. I had hip replacement surgery 3 years ago, and from the intake person to the surgeon, it was the best care. Every office in Kaiser I've ever gone to, it's been the same excellent service.
The Kaiser employees are the nicest people in the world. I have no stake in Kaiser,and no family who work for Kaiser.
Reason of review: Good customer service.