I'm a chronic pain pt. in Portland, and have had horrific treatment from Kaiser.
After 10 years of stability and compliance with morphine, in Aug. of 2012 they stated my dose was too high. Started reducing my meds despite my objections and fears. Went through a transition from morphine to fentanyl (which did not work well for me, too many side effects).
Then back to morphine again.It cost me thousands of dollars for monthly, even biweekly appointments. For countless prescriptions as I transitioned between meds and doses. $15 each whether it was for 10 days, two weeks or a month. For meds to help with more than a year of withdrawal symptoms They now have a blanket max dose of 220mg per day, for all, no matter how effective for individuals.
So my dose is approx. half of what it was. My pain is NOT under control. I tried it for 11 months, tried to make it work, tried to regain my life, finally went back to tell them it's not working.
Sorry lady, nothing more we can do for you. Period, end of story, deal with it. I followed all the rules, I did everything they asked of me. Went to pain classes, did biofeedback, tried to be patient with the transitions.
They kept saying "Be patient, it will get better." But when it didn't, they sent me on my way, I'm maxed out on their morphine policy, can't be given any more, nothing else we can do for you. Boo hiss on their treatment of chronic pain patients.
Reason of review: Poor customer service.