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Terrible scheduling and sdvise.

Kaiser Permanente - Terrible scheduling and sdvise.
After poor treatment and bad advise for a prostate biopsy I spent 4 days in a hospital with septicemia. Thank goodness for my excellent care at Palomar Medical Center in Escondido, Ca. My other experience involves hip surgery. At first I was told it would be 6 months for the surgery, then 8 months, now it will be 9 months. I never met the surgeon. I have since changed my health insurance to Sharp Medicare Adventure. In general its very difficult to get appointments and they must be done at a Kaiser facility. I will never join Kaiser again.

User's recommendation: Never join.

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#4387227 Review #4387227 is a subjective opinion of poster.
Location
San Marcos, California

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Verified Reviewer New Reviewer

Upset

2.7
Lack of care about patients. Never get back via email. Very frustrating and I am very upset with them.

User's recommendation: Be careful.

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#4341554 Review #4341554 is a subjective opinion of poster.
Location
Cupertino, California
New Reviewer

Billing

Customer service is good, care not what I expected for the price. I have waited eight hours in the waiting room on a few occasions and the wait time for an appointment was faaaaarrrr too long.

User's recommendation: Get a PPO.

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#4285611 Review #4285611 is a subjective opinion of poster.
Location
Los Angeles, California

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Complaint

1.9