Submit ›
or
1.7 Based on 119 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Doctor 5
    • Option i had to suggest was followed 2
    • Nurse 1
  • Customers don't like
    • Rising costs and bad service 7
    • Felt unimportant 5
    • No good answers 5
Advanced
search
loading...
More Less

I have been with Kaiser two times 1998 and 2013 -16. They just take your money, or the companies money and never serve you. I am sure that is a written guide line in Kaiser's employee hand book. Have you ever noticed how many times you see their advertising, on radio, t.v., magazines? What if they put some of those millions of dollars into their serving their patients. They have gotten far more money from the school district I work for and me,... Read more

Was this review helpful? 0 0

Kaiser is the WORST of the WORST! NEVER, EVER, EVER have them if you don't absolutely have to. What a discussing and despicable company.

Add comment

If you have a condition that causes pain, do not join Kaiser. They will not do anything to help you and leave you hanging. Because of increased pain, my blood pressure went up. They want to give me blood pressure pills but nothing for what is causing the high blood pressure. I have a back history with Kaiser that starts in 1977.They treat me like a drug seeking addict. My pcp told me yesterday that I should try taking advil and tylenol together.... Read more

Was this review helpful? 0 0

I just finished 33 radiation treatments for breast cancer. At the first treatment i was told they do not collect money for the treatments. Now 6 weeks after completion i am told i owed a copay of $30 everytime i came in. I was lied to and now they say i owe over $1000. When i called the radiation department the receptionist stated we just dont collect doesnt mean you dont owe. How deceitful and ***. Read more

Was this review helpful? 0 1

I can not call a human being and order a refill of a prescription! This is asinine! Asinine is not a bad or offensive word. It may be offensive if it applies to you customer service. I hate Kaiser. Don't make people push 50 buttons to reorder, take a 30 second phone call. It won't cost you much, you pay your non medical staff poorly. At $10 per hour it would cost .083 cents for a human, I'm sure your computer automated system costs you well over... Read more

Was this review helpful? 0 1

Hawaii Kaiser internal medicine Doctor Eric Chow, I would like complain about his unpleasant behavior. He was my internal medicine Doctor. Since I was having constant bloating and vomiting about twice a day. I told him to refer me to a liver specialist or a liver center. At Queen's medical center.Since I have enlarged liver an a fatty liver. Since Kaiser only have Gastrointestinal Doctor. Which seen numerous times,not a liver specialist or a... Read more

Was this review helpful? 0 0

I continue to have issues with Kaiser, and how much disregard they have for their patients. They don,t listen, they don,t want to solve the problem, they just right a prescrition, everyone cannot take some of the high powered medicine they prescribe. Open season of this year I will leave after 40 years of being a member. They have changed, the patient is no longer important.They write things in your record, but never tell you the issue. I... Read more

Was this review helpful? 0 0

I have to say that I have been a satisfied client with Kaiser since 14 years. Being self-employed, I paid my dues, was insured, no problems. But since the health care reform I am having more hassles every year. Last year I spent about 50 hours on the phone, because I dared to change my plan. But that was nothing ! This year is really bad. I had to apply from scratch with the Federal Marketplace, since our Hawaii Marketplace went out of business.... Read more

Was this review helpful? 0 0

Kaiser sucks.. I have to beg for care. I have a back injury and they put me on nerve medication/ depression and had so many side effects but the Dr. did not care. It has taken me 6months and over 20 appointments to get a shot in my back for my 3 bulging discs.. I will be leaving them at the end of this year..

Add comment

Kaiser Permanente lacks compassion from staff and providers. I have been denied help with pain several times and I am tired of crying in pain and begging for help from these heartless bastards! I NEVER ask for pain meds unless I absolutely need them and I don't take kindly to an organization treating me like a drug addict because I am in excruciating pain. I have asked for pain medication a total of 4 times in 17 years. I keep the same doctor.... Read more

Was this review helpful? 1 0
Did not find what you were looking for?
 
×
You are reading about Kaiser Permanente.
Filing a new complaint about
×